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Operation Intern

We need a motivated and detail-oriented logistics operation intern to join our team. This role offers hands-on experience in the logistics and freight industry, providing valuable insights into supply chain management, operational processes, and customer service. The ideal candidate should be eager to learn, have strong analytical skills, and is passionate about logistics and transportation.

Responsibilities

  • Assist in coordinating daily logistics and freight operations, including shipment planning, tracking, and reporting.

  • Support the logistics team in maintaining accurate records of shipment documentation, including invoices, bills of lading, and customs paperwork.

  • Monitor shipments to ensure timely delivery, proactively identifying and resolving any issues that may arise during transit.

  • Collaborate with warehouse and transportation teams to optimize route planning and inventory management.

  • Conduct market research and data analysis to identify trends, cost-saving opportunities, and operational improvements.

  • Help in updating and maintaining internal databases, tracking systems, and customer records.

  • Provide excellent customer service by responding to client inquiries and supporting communication between internal teams and external partners.

  • Assist in preparing and reviewing performance reports, including key metrics related to delivery times, customer satisfaction, and operational efficiency.

  • Contribute to process improvement initiatives aimed at streamlining logistics operations and reducing costs.

Requirements

  • Must be able to speak Hausa fluently (Abuja applicants).

  • Currently pursuing or recently completed a degree in Logistics, Supply Chain Management, Business Administration, or a related field.

  • Strong interest in logistics, freight operations, and supply chain management.

  • Excellent communication and interpersonal skills with the ability to work collaboratively in a team environment.

  • Strong organizational skills and attention to detail with the ability to manage multiple tasks effectively.

  • Analytical mindset with proficiency in Microsoft Office (Excel, Word, PowerPoint) and the ability to learn new software quickly.

  • Ability to work in a fast-paced environment, adapt to change, and take initiative.

  • Prior experience or knowledge of logistics operations, supply chain management, or related fields is a plus but not required.

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